Added!
Founded 2019

About SmartBasket

We started with one simple idea: buying groceries shouldn't be complicated, expensive or time-consuming.

SmartBasket warehouse
Our Story

Built for the modern grocery shopper

SmartBasket was founded in 2019 by a small team frustrated with the complexity of online grocery shopping — confusing interfaces, hidden fees, and produce that arrived days away from expiry. We knew there was a better way.

In five years, we've grown from a 3-person operation to a team of 180, serving 50,000+ households across the Pacific Northwest. We partner with 120+ trusted local and regional suppliers and maintain a 99% customer satisfaction rating.

50K+

Monthly Customers

5 yrs

In Business

Our Values

What we stand for

Speed

Same-day delivery for orders placed before 2PM. We know your time is valuable.

Quality

Every product is checked for quality before dispatch. Freshness guaranteed or your money back.

Fairness

Transparent pricing, no hidden fees, and weekly price-match guarantees against major supermarkets.

Community

We prioritise local suppliers and donate surplus food to community kitchens and food banks.

0+

Happy Customers

0+

Local Suppliers

0+

Products

0%

Satisfaction

Leadership

Meet the Team

James W.
James Wilson

CEO & Co-Founder

Maya R.
Maya Russo

CTO & Co-Founder

Sam T.
Sam Taylor

Head of Operations

Nina C.
Nina Chen

Head of Procurement